Is your support 24x7?
Yes. We provide fast support 24x7x365.
Can I upgrade my account if I need to?
Yes you can upgrade at any time. If you are upgrading from Bronze Hosting to Silver Hosting we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.
How long does it take to set up a new account?
Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Online Bank transfer, and Globe GCash.
Can I get root access?
No, root access is not available on any of our shared hosting plans. If you require root access with your hosting, we would recommend you purchase a cloud or dedicated server.
Do you offer Windows based hosting?
Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux.
How long will it take to setup my account?
Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.
Can I purchase additional bandwidth or disk space?
Yes you can. Just send a request email to sales@nxtwebsolutions.com and we will be happy to fulfill your request.
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